Tuesday, 13 September 2011
A Filofax Disappointment!
Well, after a week of looking forward to getting my new Rose Finchley A5 and personal blue Topaz as part of Filofax Germany's €9 sale my whole order has been rejected! this has been a discussion point on Philofaxy's FFAT; a number of people's orders have been refunded, mostly in part, but I have lost the whole thing! It seems some filos, particularly the Rose Finchley, was over-ordered! I was soooo looking forward to receiving and using my beautiful new Filos! I already had purposes for them: my new A5 would be my MA dissertation binder and my Topaz would be my French/German vocab Filofax. So I am VERY annoyed and disappointed in Filofax for not being able to fulfil my order, and not even properly telling me- only a 'refunded money' email; no explanation. This certainly surprised me, giving Filofax's reputed excellent customer service! I am really gutted I'm not going to get my new Filos, especially my Finchley, which I was so looking forward to using!